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RimbunJOB Executive Search Indonesia Lowongan Front Office Manager November 2016


Front Office Manager RimbunJOB Executive Search Indonesia

RimbunJOB Executive Search Indonesia memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Front Office Manager yang akan ditempatkan di Riau

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.

RimbunJOB Executive Search Indonesia

Thu, 20 Oct 2016 06:46:13 GMT

Job Description

Work Location: Batam

  • Ability to work a flexible schedule to include nights, weekends and holidays
  • Must have 3 to 5 years Front Office Supervisor/Management experience
  • Management experience in Rooms Division operations with sufficient knowledge of guest service areas
  • Extensive knowledge of customer service based training and follow-up with staff
  • Proficient in Windows, MS-Excel and MS-Word and OPERA
  • Prioritization skills necessary to meet deadlines
  • Effective management, leadership, organizational skills
  • Strong interpersonal and problem solving ability & able to remain calm and courteous at all times
  • Highly responsible and reliable
  • Able to work well under pressure and in a fast paced environment
  • Ability to walk and stand for hours at a time
  • Possess drive to create a fun, rewarding and professional work environment
  • Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity; must be able to sit, stand and walk for hours at a time


The Front Office Manager is responsible for the effective administration and operation of the entire Front Office to ensure maximum guest satisfaction and room sales.

The selected candidate will be responsible for leading the entire Front Office team including Front Desk, Guest Services, and Bellpersons/Drivers, and will provide guidance in the guest arrival and departure experience. This position will be the representative of the hotel management team in the lobby area. Additional responsibilities include but are not limited to: staffing, training, scheduling of Team Members; planning organizing, directing and coordinating department activities to ensure an efficient operation. Below are some of the duties of the position:

  • Coordinates the exceptionally friendly, professional, and efficient reception, registration, and account settlement for all hotel guests
  • Oversees the satisfaction of all guest requests and the resolution of all complaints received by the Front Desk and Operation departments
  • Monitors, reconciles and communicates accurate occupancy information to all hotel departments
  • Supervises Front Office Supervisors, Front Desk Agents, and Driver/Bellpersons
  • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle
  • Act as Manager on Duty, when duty calls

Untuk mengirimkan lamaran kerja Anda secara online, silakan Anda klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!


  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
RimbunJOB Executive Search Indonesia Lowongan Front Office Manager November 2016 | Intan Yunita | 4.5

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