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Citi Lowongan Call Center Officer Agustus 2016

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Call Center Officer Citi

Citi memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Call Center Officer yang akan ditempatkan di Jakarta

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadwal wawancara dan alamat serta kontak (email / nomor telepon) perusahaan pembuka Lowongan.

Company
Citi
Location
Jakarta
City
Jakarta
State
JK
Country
ID
Dibuka
Tue, 26 Jul 2016 15:14:45 GMT

Job Description

Description

Answering all incoming calls; assess customers’ enquiries and provide resolution. In addition, update and/or perform on-line maintenance on system terminals as immediate response to customers’ requests; ensure effective and timely follow-up as promised to customers; process financial entries/adjustments on customers’ accounts if necessary

Promote Citibank products/services/benefits to potential customers; cross selling of Bank Products, Bank Channels; and other initiatives that the business deems important

Be part of a dynamic team to provide optimum service to all customers by answering inquiries and resolving complaints effectively with the ultimate aim of projecting a professional Citibank image

Qualifications

Possess a minimum of Associate Degree from reputable university (minimum D3) any major

Fresh graduate are welcome to apply, preferably 1-2 years of experience

Possess excellent interpersonal and communication skill with good command of written and spoken in English; ability to speak in other language is an added advantage

Service-oriented and able to work under pressure; a good team player with commitment and initiative; mature, self-motivated, patient, well organized, meticulous and analytical

Have a good and clear voice

Willing to work on schedule base (shift hours), include night shift, weekend and public holiday

Primary Location: Indonesia,Jawa,Jakarta

Other Location: Asia Pacific

Education: Associate’s Degree/College Diploma

Job Function: Operations Customer Service

Travel Time: No

Job ID: 16048780

Untuk mengirimkan lamaran kerja Anda secara online, silakan Anda klik pada link bertuliskan Apply Click Here atau Apply This Job di bagian bawah info lowongan ini. Semoga Anda mendapatkan karir impian Anda….!

Notes

  • Your application will be kept as strictly confidential
  • Only short-listed candidates will be invited for selection and interview
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